Privacy Policy
Last updated: October 17, 2026
1. Introduction
WaveKin ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application.
2. Information We Collect
2.1 Information You Provide
- Account Information: Username, email address, password when you register with a password, and a verified provider identifier if you choose Sign in with Apple or Google Sign-In. WaveKin does not receive your Apple or Google password.
- Profile Information: Profile picture and display name
- Content: Photos, videos and posts you share in Family Moments and trip albums, and calendar events and trip plans you create
- Messages: Family chat messages and attachments are end-to-end encrypted on your device. Our servers store only the encrypted content and cannot read it.
- Activities: When you record a walk, run or ride, we store its route, distance, duration and timestamps so you and the people you choose to share it with can see it.
- Homework Helper: Messages and homework photos sent in a child's Homework Helper chat. This chat is not end-to-end encrypted: the adults in the household can read all of it, and its content is processed by our AI service provider when the AI helper is asked a question (see Section 4).
- Feedback: Text you choose to submit through the in-app feedback form
2.2 Automatically Collected Information
- Location Data: With your permission, we collect your device's location to show family members on the map, send place and nearby alerts, and record activities
- Call and Translation Audio: During video calls and Live Translate sessions, your voice and video are streamed to the other participants. When translation is used, speech is processed in real time to produce the translation. WaveKin does not record or store call audio or video.
- Device Information: Device type, operating system, and unique device identifiers
- Feedback Metadata: When you submit feedback, we record the app version, build number, platform, operating system version, account, and submission time. The feedback form does not accept file or photo attachments.
3. How We Use Your Information
- To provide location sharing features with your connected family members
- To enable sharing of photos and moments with your family
- To send important notifications about your family's location and safety
- To provide video calls, Live Translate, activity tracking and the Homework Helper
- To process subscriptions and send account emails
- To improve and personalize your experience
- To review, respond to, and resolve product feedback
4. Data Sharing
We do not sell your personal information, and we do not use it for advertising. Your location, activities and content are shared only with the family members and connections you choose in the app.
To run specific features, we use the service providers below. They process data only to provide that feature on our behalf:
- Third-party AI service provider: Homework Helper. Only when a parent or legal guardian has turned the AI helper on for a child's chat, and only when the AI is asked a question, the messages and homework photos in that chat are securely sent to our third-party AI service provider to generate an answer or illustration. Names are not sent. The parent can turn the AI off at any time.
- Google Cloud speech, translation and text-to-speech services: Live Translate and translated video calls. Speech is processed in real time to transcribe, translate and speak the translation.
- LiveKit: relays video call and Live Translate audio and video between participants.
- Google Firebase: push notifications, sign-in sessions, and storage of encrypted chat messages and shared plans.
- RevenueCat and Apple / Google: process subscription purchases and status. We do not receive your payment card details.
- Brevo: sends account emails such as email verification and password reset.
- Mapbox: displays maps in the app.
We may also disclose information if required by law.
5. Data Security
We implement appropriate security measures to protect your personal data, including encryption of data in transit and at rest.
6. Your Rights
You have the right to:
- Access your personal data
- Request deletion of your account and data
- Disable location sharing at any time
- Turn off the Homework Helper AI for your child at any time
- Opt out of notifications
7. Children's Privacy
Our app is designed for family use. Children under 13 should only use the app under parental supervision. We do not knowingly collect personal information from children under 13 without parental consent.
A child's profile is created and managed by the household's parent account. The Homework Helper AI is off by default; only the parent or legal guardian can turn it on, after reading and accepting what will be shared, and can turn it off at any time. Parents can see everything in the Homework Helper chat. The AI is instructed to teach the method rather than give answers, but it can make mistakes.
8. Contact Us
If you have questions about this Privacy Policy, please
contact us at:
[email protected]